Privacy Policy
Effective Date: 30 October 2025
At Inko Sazana Jewellery, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit inkosazana.com or communicate with us through email, social media, or WhatsApp.
1️⃣ Information We Collect
We may collect the following information:
- Personal details: name, address, phone number, email.
- Order information: billing, delivery details, and payment confirmations.
- Device data: IP address, browser type, and cookies for analytics.
- Communication data: messages sent to us via email or WhatsApp.
We do not collect or store your credit/debit card numbers — all transactions are processed securely through trusted payment gateways.
2️⃣ How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate order updates or respond to inquiries.
- Improve user experience and website performance.
- Send marketing updates (only if you’ve opted in).
- Comply with legal and tax obligations.
3️⃣ Data Security
We maintain appropriate technical and organizational measures to protect your information against loss, misuse, unauthorized access, or disclosure.
All personal data is transmitted via SSL-encrypted connections.
4️⃣ Cookies and Analytics
Our website uses cookies to:
- Enhance your browsing experience.
- Remember items in your cart.
- Collect anonymous data for Google Analytics and performance tracking.
You can disable cookies anytime through your browser settings.
5️⃣ Sharing of Information
We only share necessary data with:
- Trusted service providers (payment processors, delivery partners).
- Legal authorities if required by law.
We never sell or rent your personal data to third parties.
6️⃣ Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Request a copy of your stored information.
To exercise any of these rights, contact info@inkosazana.com.
7️⃣ Retention of Data
We retain order and transaction records as required by tax and accounting laws, usually for up to 5 years, after which they are securely deleted.
8️⃣ International Access
By using our website from outside Uganda, you consent to the transfer and processing of your data in accordance with this policy and Ugandan data-protection laws.
9️⃣ Contact Us
If you have questions about this Privacy Policy, contact us:
📍 Address: 1 Water Lane, Naguru – Kampala (Uganda)
📧 Email: info@inkosazana.com
💬 WhatsApp: +256 772 120260